/* Customer 360 — redesigned 2026-09-25. Header card (identity, quick contact,
   lifetime numbers), segmented tabs, a two-column Overview where every detail
   edits in place, and row lists for work orders / inspections. Colours come
   from the portal tokens only, so light + dark themes both work. */

/* ---- Back link ---- */
.cp-back{display:inline-flex;align-items:center;gap:6px;margin:0 0 14px;padding:4px 0;border:0;background:none;color:var(--fg-muted);font-size:13px;font-weight:500;cursor:pointer}
.cp-back:hover{color:var(--fg)}

/* ---- Header card ---- */
.cp-hero{margin-bottom:16px;background:var(--surface);border:1px solid var(--border);border-radius:16px;box-shadow:var(--shadow-card);overflow:hidden}
.cp-header{display:flex;align-items:flex-start;gap:18px;padding:22px 24px}
.cp-header:empty{display:none}
.cp-avatar{flex:none;display:grid;place-items:center;width:56px;height:56px;border-radius:16px;background:var(--accent-soft);border:1px solid var(--accent-border);color:var(--accent);font-size:20px;font-weight:700;letter-spacing:.02em}
.cp-id{flex:1;min-width:0}
.cp-name-row{display:flex;align-items:center;gap:10px;flex-wrap:wrap}
.cp-name{margin:0;color:var(--fg);font-size:24px;font-weight:700;letter-spacing:-.02em;line-height:1.2;overflow-wrap:anywhere}
.cp-chips{display:flex;flex-wrap:wrap;gap:8px;margin-top:10px}
.cp-chip{display:inline-flex;align-items:center;gap:6px;height:28px;padding:0 11px;border:1px solid var(--border);border-radius:999px;background:var(--hover);color:var(--fg);font-size:12.5px;font-weight:500;text-decoration:none;white-space:nowrap;cursor:pointer;transition:background .15s,border-color .15s}
.cp-chip svg{color:var(--fg-muted)}
a.cp-chip:hover,button.cp-chip:hover{background:var(--hover-strong);border-color:var(--border-strong)}
.cp-chip-muted{color:var(--fg-muted)}
.cp-chip-add{border-style:dashed;background:transparent;color:var(--fg-muted)}
.cp-chip-add:hover{color:var(--accent)}
.cp-chip-status{cursor:default;background:transparent;color:var(--fg-muted)}
.cp-dot{width:7px;height:7px;border-radius:50%;background:var(--success)}
.cp-chip-status.is-off{color:var(--danger);border-color:var(--danger-border)}
.cp-chip-status.is-off .cp-dot{background:var(--danger)}
.cp-tags{display:flex;flex-wrap:wrap;gap:6px;margin-top:10px}
.cp-actions{flex:none;display:flex;flex-wrap:wrap;justify-content:flex-end;gap:8px;max-width:50%}
.cp-actions .action-btn{display:inline-flex;align-items:center;gap:6px}
.cp-pill{display:inline-flex;align-items:center;height:20px;padding:0 8px;border-radius:999px;font-size:11px;font-weight:600;white-space:nowrap}
.cp-pill-vip{background:rgba(245,158,11,.14);color:var(--warning)}
.cp-pill-accent{background:var(--accent-soft);color:var(--accent)}

/* Lifetime numbers — one strip under the identity, not six loose boxes. */
.cp-stats{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));margin:0;border-top:1px solid var(--border)}
.cp-stats:empty{display:none}
.cp-stat{min-width:0;padding:14px 20px;border-left:1px solid var(--border)}
.cp-stat:first-child{border-left:0}
.cp-stat .lbl{color:var(--fg-subtle);font-size:12px;font-weight:500}
.cp-stat .val{margin-top:4px;color:var(--fg);font-size:17px;font-weight:650;font-variant-numeric:tabular-nums;letter-spacing:-.01em;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}

/* ---- Tabs (segmented) ---- */
.cp-tabs{display:flex;gap:4px;width:max-content;max-width:100%;margin-bottom:18px;padding:4px;border:1px solid var(--border);border-radius:12px;background:var(--surface);overflow-x:auto;scrollbar-width:none}
.cp-tabs::-webkit-scrollbar{display:none}
.cp-tabs .tab-btn{flex:none;display:inline-flex;align-items:center;gap:6px;padding:7px 14px;border:0;border-radius:8px;background:transparent;color:var(--fg-muted);font-size:13px;font-weight:550;white-space:nowrap;cursor:pointer;transition:background .15s,color .15s}
.cp-tabs .tab-btn:hover{background:var(--hover);color:var(--fg)}
.cp-tabs .tab-btn.active{background:var(--hover-strong);color:var(--fg);box-shadow:inset 0 0 0 1px var(--border-strong)}
.cp-tab-count{padding:1px 6px;border-radius:999px;background:var(--hover-strong);color:var(--fg-subtle);font-size:11px;font-weight:600}
.cp-tab-count:empty{display:none}
.cp-tab-panel{margin-top:0}

/* ---- Cards + blocks ---- */
.cp-card-head{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:10px}
.cp-card-title{display:flex;align-items:center;gap:6px;margin:0;color:var(--fg);font-size:14px;font-weight:650}
.cp-card-hint{color:var(--fg-subtle);font-size:12px}
.cp-card-foot{margin-top:10px;color:var(--fg-subtle);font-size:11.5px;line-height:1.45}
.cp-count{display:inline-flex;align-items:center;justify-content:center;min-width:20px;height:20px;padding:0 6px;border-radius:999px;background:var(--hover-strong);color:var(--fg-muted);font-size:11px;font-weight:600}
.cp-block{margin-bottom:26px}
.cp-block-head{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;margin-bottom:12px}
.cp-block-title{display:flex;align-items:center;gap:8px;margin:0;color:var(--fg);font-size:16px;font-weight:650}
.cp-block-actions{display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.cp-block-actions .action-btn,.cp-card-head .action-btn{display:inline-flex;align-items:center;gap:4px}
.cp-empty-inline{padding:6px 0 8px;color:var(--fg-subtle);font-size:13px}
.cp-link-btn{padding:0;border:0;background:none;color:var(--accent);font-size:12.5px;font-weight:600;cursor:pointer}
.cp-link-btn:hover{text-decoration:underline}
.cp-add-link{display:inline-flex;align-items:center;gap:6px;padding:6px 0;border:0;background:none;color:var(--accent);font-size:13px;font-weight:600;cursor:pointer}
.cp-add-link:hover{text-decoration:underline}
.cp-add-link[hidden]{display:none}
.cp-check{display:inline-flex;align-items:center;gap:6px;color:var(--fg-muted);font-size:12.5px;cursor:pointer}

/* ---- Overview layout ---- */
.cp-ov{display:grid;grid-template-columns:minmax(0,1fr) 340px;gap:18px;align-items:start}
.cp-ov-main,.cp-ov-side,.cp-ov-stack{display:flex;flex-direction:column;gap:18px;min-width:0}
.cp-ov-stack:empty{display:none}
.cp-ov .cp-card{margin-bottom:0;padding:18px 20px;border-radius:14px;box-shadow:var(--shadow-card)}

/* Details — label / value rows; the value is a button until clicked. */
.cp-ov .cp-details{padding-bottom:10px}
.cp-field{display:grid;grid-template-columns:160px minmax(0,1fr);gap:12px;align-items:start;padding:5px 0;border-top:1px solid var(--line)}
.cp-card-head + .cp-field{border-top:0}
.cp-field-lbl{padding-top:9px;color:var(--fg-subtle);font-size:12.5px;font-weight:500}
.cp-field-body{display:flex;align-items:center;gap:6px;min-width:0;min-height:38px}
.cp-field-val{display:flex;align-items:center;gap:8px;width:calc(100% + 10px);min-height:34px;margin-left:-10px;padding:6px 10px;border:1px solid transparent;border-radius:8px;background:transparent;color:var(--fg);font-size:14px;text-align:left;cursor:text;transition:background .15s,border-color .15s}
.cp-field-val:hover{background:var(--hover);border-color:var(--border)}
.cp-field-val:focus-visible{outline:none;border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-soft)}
.cp-field-text{flex:1;min-width:0;overflow-wrap:anywhere}
.cp-field-text.is-muted,.cp-field-val.is-empty .cp-field-text{color:var(--fg-subtle)}
.cp-field-pen{flex:none;color:var(--fg-subtle);opacity:0;transition:opacity .15s}
.cp-field-val:hover .cp-field-pen,.cp-field-val:focus-visible .cp-field-pen{opacity:1}
.cp-field-static .cp-field-text{color:var(--fg-muted);font-size:14px}
.cp-tag-list{display:flex;flex-wrap:wrap;gap:6px}
.cp-input{flex:1;min-width:0;height:36px;padding:0 11px;border:1px solid var(--accent-border);border-radius:8px;background:var(--bg);color:var(--fg);font-size:14px;outline:none;box-shadow:0 0 0 3px var(--accent-soft);box-sizing:border-box}
select.cp-input{padding-right:30px}
.cp-input:disabled{opacity:.6}
.cp-input-sm{flex:0 0 auto;width:auto;box-shadow:none;border-color:var(--border)}
.cp-edit-btns{flex:none;display:inline-flex;gap:2px}
.cp-icon-btn{display:inline-grid;place-items:center;width:30px;height:30px;padding:0;border:1px solid transparent;border-radius:8px;background:transparent;color:var(--fg-muted);cursor:pointer;transition:background .15s,color .15s}
.cp-icon-btn:hover{background:var(--hover-strong);color:var(--fg)}
.cp-icon-btn.is-ok{color:var(--accent)}
.cp-icon-btn.is-danger:hover{background:var(--danger-soft);color:var(--danger)}
.cp-icon-btn.is-confirm{width:auto;padding:0 10px;background:var(--danger-soft);color:var(--danger);font-size:12px;font-weight:600}

/* Phone numbers inside Details. */
.cp-phones{display:flex;flex-direction:column;gap:2px;width:100%;padding:3px 0}
.cp-phone{display:flex;align-items:center;gap:10px;min-height:36px}
.cp-phone-num-wrap{flex:1;min-width:0;display:flex;align-items:center;gap:6px}
.cp-phone-num{color:var(--fg);font-size:14px;font-weight:500;font-variant-numeric:tabular-nums;text-decoration:none}
.cp-phone-num:hover{color:var(--accent)}
.cp-phone-type{height:28px;padding:0 26px 0 9px;border:1px solid var(--border);border-radius:7px;background-color:var(--hover);color:var(--fg-muted);font-size:12px;cursor:pointer}
.cp-phone-make{font-size:12px}
.cp-phone-tools{display:inline-flex;gap:2px;opacity:.5;transition:opacity .15s}
.cp-phone:hover .cp-phone-tools,.cp-phone:focus-within .cp-phone-tools{opacity:1}
.cp-phone.is-editing .cp-phone-type,.cp-phone.is-editing .cp-phone-tools,.cp-phone.is-editing .cp-pill,.cp-phone.is-editing .cp-phone-make{display:none}
.cp-phone-none{padding:8px 0;color:var(--fg-subtle);font-size:14px}
.cp-phone-add{display:flex;flex-wrap:wrap;align-items:center;gap:8px;padding:6px 0}
.cp-phone-add[hidden]{display:none}
.cp-phone-add #cp-new-phone{flex:1 1 170px}

/* Recent activity. */
.cp-act{display:flex;gap:12px;padding:11px 0;border-top:1px solid var(--line)}
.cp-card-head + .cp-act{border-top:0;padding-top:4px}
.cp-act-icon{flex:none;display:grid;place-items:center;width:30px;height:30px;border-radius:9px;background:var(--hover-strong);color:var(--fg-muted)}
.cp-act-icon[data-kind="appt"]{background:rgba(59,130,246,.12);color:#3b82f6}
.cp-act-icon[data-kind="msg"]{background:var(--accent-soft);color:var(--accent)}
.cp-act-icon[data-kind="note"]{background:rgba(139,92,246,.12);color:#8b5cf6}
.cp-act-body{flex:1;min-width:0}
.cp-act-title{display:flex;align-items:center;gap:8px;flex-wrap:wrap;color:var(--fg);font-size:13.5px;font-weight:550}
.cp-act-text{margin-top:2px;color:var(--fg-muted);font-size:13px;line-height:1.45;overflow-wrap:anywhere;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}
.cp-act-meta{margin-top:3px;color:var(--fg-subtle);font-size:12px}

/* Messaging switches. */
.cp-switch-row{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:10px 0;border-top:1px solid var(--line)}
.cp-card-head + .cp-switch-row{border-top:0;padding-top:2px}
.cp-switch-text{min-width:0}
.cp-switch-lbl{color:var(--fg);font-size:13.5px;font-weight:550}
.cp-switch-hint{margin-top:2px;color:var(--fg-subtle);font-size:12px;line-height:1.4}
.cp-switch-row.is-off .cp-switch-hint{color:var(--danger)}

/* Notes card. */
.cp-pinned{margin-bottom:8px;padding:10px 12px;border:1px solid rgba(245,158,11,.25);border-radius:10px;background:rgba(245,158,11,.07)}
.cp-pinned-meta{display:flex;align-items:center;gap:6px;margin-bottom:4px;color:var(--fg-subtle);font-size:11.5px}
.cp-pinned-meta svg{color:var(--warning)}
.cp-pinned-text{color:var(--fg);font-size:13px;line-height:1.45;white-space:pre-wrap;overflow-wrap:anywhere}
.cp-quick-note textarea{display:block;width:100%;min-height:62px;padding:10px 12px;border:1px solid var(--border);border-radius:10px;background:var(--bg);color:var(--fg);font:inherit;font-size:13px;line-height:1.45;resize:vertical;outline:none;box-sizing:border-box}
.cp-quick-note textarea:focus{border-color:var(--accent-border);box-shadow:0 0 0 3px var(--accent-soft)}
.cp-quick-note-foot{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-top:8px}

/* Compact rows in the side column. */
.cp-mini{display:flex;align-items:center;gap:10px;width:calc(100% + 16px);margin:0 -8px;padding:8px;border:0;border-radius:10px;background:transparent;color:inherit;font:inherit;text-align:left;text-decoration:none;cursor:pointer;box-sizing:border-box}
.cp-mini:hover{background:var(--hover)}
.cp-mini-icon{flex:none;display:grid;place-items:center;width:32px;height:32px;border-radius:9px;background:var(--hover-strong);color:var(--fg-muted)}
.cp-mini-main{flex:1;min-width:0;display:flex;flex-direction:column;gap:1px}
.cp-mini-title{color:var(--fg);font-size:13.5px;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.cp-mini-sub{color:var(--fg-subtle);font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.cp-mini-end{flex:none;display:flex;flex-direction:column;align-items:flex-end;gap:4px}
.cp-mini-amt{color:var(--fg);font-size:12.5px;font-weight:600;font-variant-numeric:tabular-nums}

/* ---- Status chips ---- */
.cp-status{display:inline-flex;align-items:center;height:22px;padding:0 9px;border-radius:999px;background:var(--hover-strong);color:var(--fg-muted);font-size:11.5px;font-weight:600;white-space:nowrap}
.cp-status[data-tone="info"]{background:rgba(59,130,246,.14);color:#3b82f6}
.cp-status[data-tone="accent"]{background:var(--accent-soft);color:var(--accent)}
.cp-status[data-tone="success"]{background:rgba(34,197,94,.14);color:var(--success)}
.cp-status[data-tone="warning"]{background:rgba(245,158,11,.14);color:var(--warning)}
.cp-status[data-tone="danger"]{background:var(--danger-soft);color:var(--danger)}
.cp-status[data-tone="muted"]{background:transparent;color:var(--fg-subtle);box-shadow:inset 0 0 0 1px var(--border)}

/* ---- Row lists (work orders, inspections) ---- */
.cp-list{overflow:hidden;background:var(--surface);border:1px solid var(--border);border-radius:14px;box-shadow:var(--shadow-card)}
.cp-row{display:flex;align-items:center;gap:14px;padding:14px 18px;border-top:1px solid var(--line);color:inherit;text-decoration:none;transition:background .15s}
.cp-row:first-child{border-top:0}
.cp-row:hover{background:var(--hover)}
.cp-row:focus-visible{outline:2px solid var(--accent);outline-offset:-2px}
.cp-row-icon{flex:none;display:grid;place-items:center;width:38px;height:38px;border-radius:10px;background:var(--hover-strong);color:var(--fg-muted)}
.cp-row-main{flex:1;min-width:0;display:flex;flex-direction:column;gap:3px}
.cp-row-title{color:var(--fg);font-size:14px;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.cp-row-sub{color:var(--fg-subtle);font-size:12.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.cp-row-amt{flex:none;min-width:88px;color:var(--fg);font-size:14px;font-weight:600;font-variant-numeric:tabular-nums;text-align:right}
.cp-row-chev{flex:none;display:inline-flex;color:var(--fg-subtle)}
.cp-archived{margin-top:12px}
.cp-archived summary{padding:6px 0;color:var(--fg-subtle);font-size:12.5px;font-weight:600;cursor:pointer;list-style:none}
.cp-archived summary::-webkit-details-marker{display:none}
.cp-archived summary::before{content:'\25B8';display:inline-block;margin-right:6px;transition:transform .15s}
.cp-archived[open] summary::before{transform:rotate(90deg)}
.cp-archived[open] summary{margin-bottom:8px}
.cp-sevs{flex:none;display:inline-flex;gap:4px}
.cp-sev{display:inline-grid;place-items:center;min-width:22px;height:22px;padding:0 6px;border-radius:7px;font-size:12px;font-weight:700}
.cp-sev[data-sev="red"]{background:var(--danger);color:#fff}
.cp-sev[data-sev="yellow"]{background:var(--warning);color:#111}
.cp-sev[data-sev="green"]{background:var(--accent);color:#04211b}

/* Vehicles tab cards get the same leading icon as the rows. */
#cp-tab-vehicles .cp-veh-card{display:flex;align-items:center;gap:14px;padding:14px 18px;border-radius:14px}
#cp-tab-vehicles .cp-veh-card-name{font-weight:600}
#cp-tab-vehicles .cp-veh-card-info{flex:1}

/* ---- Notes & files, Account ---- */
#cp-tab-notes .cp-block + .cp-block{padding-top:6px}
.cp-account{display:flex;flex-direction:column;gap:18px;max-width:760px}
.cp-account .cp-card,.cp-account .cp-danger-zone{margin:0}
.cp-account .cp-card{padding:18px 20px;border-radius:14px}

/* ---- Responsive ---- */
@media (max-width:1180px){
  .cp-ov{grid-template-columns:minmax(0,1fr)}
  .cp-stats{grid-template-columns:repeat(3,minmax(0,1fr))}
  .cp-stat:nth-child(4){border-left:0}
  .cp-stat:nth-child(n+4){border-top:1px solid var(--border)}
}
@media (max-width:720px){
  .cp-header{flex-wrap:wrap;gap:14px;padding:18px}
  .cp-avatar{width:48px;height:48px;border-radius:14px;font-size:17px}
  .cp-name{font-size:21px}
  .cp-actions{width:100%;max-width:none;justify-content:flex-start}
  .cp-stats{grid-template-columns:repeat(2,minmax(0,1fr))}
  .cp-stat{padding:12px 16px;border-left:0;border-top:1px solid var(--border)}
  .cp-stat:nth-child(-n+2){border-top:0}
  .cp-stat:nth-child(even){border-left:1px solid var(--border)}
  .cp-field{grid-template-columns:1fr;gap:0}
  .cp-field-lbl{padding-top:8px}
  .cp-phone{flex-wrap:wrap;gap:6px 10px}
  .cp-phone-tools{opacity:1}
  .cp-row{gap:10px;padding:12px 14px}
  .cp-row-icon{display:none}
  .cp-row-amt{min-width:0}
  .cp-row-chev{display:none}
}